The Task | Documentation

Collaboration

The Task provides powerful collaboration features to keep your team aligned. Comment on tasks and tickets, attach files, and track all activity in one place.

Comments

Comments allow team members to discuss work directly on tasks, tickets, and projects.

Adding a Comment

  1. 1. Open a task, ticket, or project
  2. 2. Scroll to the Comments section
  3. 3. Type your message in the comment box
  4. 4. Click Add Comment

Comment Features

  • • Rich Text — Format your comments with basic styling
  • • Timestamps — See when each comment was posted
  • • Author Info — Know who wrote each comment
  • • Chronological Order — Comments are shown oldest to newest

Best Practices for Comments

  • • Be specific and provide context
  • • Ask questions when you need clarification
  • • Update the team on progress
  • • Document decisions and reasons

File Attachments

Attach files to tasks, tickets, and projects to keep all related documents in one place.

Uploading Files

  1. 1. Open a task, ticket, or project
  2. 2. Find the Attachments section
  3. 3. Click Upload or drag and drop files
  4. 4. Wait for the upload to complete

Supported File Types

You can attach various file types including:

  • • Images — PNG, JPG, GIF, SVG
  • • Documents — PDF, DOC, DOCX, TXT
  • • Spreadsheets — XLS, XLSX, CSV
  • • Archives — ZIP, RAR

Managing Attachments

  • • View — Click on an attachment to preview or download
  • • Download — Save files to your computer
  • • Delete — Remove attachments you no longer need

Activity Feed

Every action in The Task is logged in the activity feed, providing a complete history of changes.

What's Tracked

  • • Creation — When items are created
  • • Updates — Changes to fields (title, status, assignee, etc.)
  • • Comments — When comments are added
  • • Attachments — File uploads and deletions
  • • Status Changes — Progression through workflow stages

Viewing Activity

Access activity in several places:

  • • Task/Ticket Detail — See activity for that specific item
  • • Project Page — View project-wide activity
  • • Dashboard — Recent activity across your organization

Activity Information

Each activity entry shows:

  • • What changed
  • • Who made the change
  • • When it happened
  • • Old and new values (for updates)

Real-Time Updates

The Task uses Livewire for real-time updates. This means:

  • • Changes appear instantly without page refresh
  • • Timer updates in real-time
  • • Task movements are reflected immediately
  • • Comments appear as they're posted

Collaboration Workflows

Code Review Workflow

  1. 1. Developer moves task to "In Review"
  2. 2. Reviewer adds comments with feedback
  3. 3. Developer addresses comments and replies
  4. 4. Reviewer approves by moving to "Done"

Client Feedback Workflow

  1. 1. Team member shares work via task/ticket
  2. 2. Client adds comments with feedback
  3. 3. Client attaches reference files if needed
  4. 4. Team addresses feedback and updates status

Bug Report Workflow

  1. 1. Reporter creates ticket with description
  2. 2. Reporter attaches screenshots/logs
  3. 3. Developer asks clarifying questions via comments
  4. 4. Developer fixes and documents solution in comments
  5. 5. Reporter confirms fix

Tips for Effective Collaboration

  • • Be responsive — Reply to comments promptly
  • • Use attachments — A picture is worth a thousand words
  • • Document decisions — Future you will thank you
  • • Keep it professional — Comments are permanent records
  • • Check activity — Stay updated on what's happening

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